Refund policy

60-Day Money-Back Guarantee

GRWTH NO. 01 is designed to work over a full growth cycle, so our guarantee is built around giving it a fair, consistent try. The proof we ask for depends on your reason for requesting a refund.

1) Not satisfied with your results
If you used GRWTH NO. 01 but didn't see the results you hoped for, you may request a refund provided you:
- Applied it daily, as directed, for the full recommended period of at least 4–8 weeks;
- Request your refund within 60 days of your delivery date; and
- Provide proof of consistent use over that period — for example, clear before-and-after photos of your scalp and hairline.

2) Damaged, defective, or incorrect item
If your order arrived damaged or faulty, or you received the wrong item, the 4–8 week trial requirement does not apply. Simply:
- Email us within 30 days of delivery; and
- Provide a clear photo of the item as you received it (and the packaging, if relevant).
We'll send a replacement or issue a full refund.

How to request a refund
Email support@grwthofficial.com with your order number and the proof described above for your situation. Once your request is approved, we'll refund the full purchase price to your original payment method.

Refunds are typically processed within 5–10 business days of approval. Depending on your bank, it may take a few additional days to appear on your statement.

Questions? Email support@grwthofficial.com — we're available 7 days a week.